Personalized products will take 7 to 10 to be posted.For Delivery, we use Royal Mail. Most orders are delivered with you within 1-3 working days. We aim to dispatch all orders within 1 working day of receiving cleared funds (Monday to Friday). We do have a faster delivery option available for most item's at checkout for a small extra charge. What do I do if I have not received my delivery? Please call us or send a message via eBay messages and we'll get back to you quickly with a response and tracking information. We offer a 30 day return / Exchange policy (excluding personalised engraved rings & special custom Ordered rings). Please return your item(s) in original packaging and ensure that all packages are securely wrapped. Please include a copy of your Invoice in with your item(s), and y.