SHIPPING: As your parcel is insured, any loss or damage during transit is covered and delivery is guaranteed. Your necklace will be securely packaged and shipped within 1-2 business days (usually the same day). If you are not satisfied with your purchase, you may return it for a full refund. Please notify me within 7 days of receipt. If we deserve5 stars, please take the time to post a review. We will offer you a reward for your good deed! Pictures are taken in natural light and reflect the true colors of the item. Each monitor displays colours differently, so they may appear slightly lighter or darker in real life.