SHIVAY JEWELS Natural Fire Opal 6Ct Oval Cut Halo Engagement Ring 14K White Gold Plated Silver We offer CustomizationIf you want to add personal touch to this piece contact us and we will create one just for you. You can customize the following things given below :1. Ring Resizing2. Redesign3. Metal Change ( 925 Sterling Silver / 10k Gold / 14k Gold / 18k Gold )4. Metal Color Change ( White / Rose / Yellow )5. Color Stones ( Red / Green / Yellow / Blue / Black )6. Engraving ( No. of characters will subject to size and space in the jewelry Payment Policy1. We accept payment via PayPal only.2. You can also use a credit card for payment by using PayPal as a guest.3. Payment is required within 3 days after buying. Shipping Policy1. We ship worldwide.2. Handling time is 5 business days after receiving clear payment and ring size confirmation. ( Business days excludes Saturdays / Sundays and Public Holidays.3. Delivery time will be 5-10 working days (which may extend during peak season time).4. Kindly provide complete address and contact number for hassle free shipping. Expedited ShippingExpedited shipping with online tracking and delivery confirmation within 3-5 working days can be availed on request. Return Policy1. We accept returns only if there is any manufacturing defect or in transit damage.2. Refund amount is based on product's price you have purchased for. 3. Please remember to contact us before sending any item back.4. For incomplete or wrong address we are not liable for any return.5. If the buyer wants to return the item for his/her own personal reasons ( without any valid reason of item received in damage condition or unless it is defective ) the return shipping charges will be born by buyer. Buyer's Feedback1. Your feedback is very important to us.2. Do remember to give us 5 star rating if you are satisfied with our product and service.3. If you have any queries related to the product or service you can expect a reply within 12-48 hours of inquiry.4. Do contact us before leaving a negative or neutral feedback to get a 100% solution for the dissatisfaction caused to you. Contact UsFeel Free to contact us for any queries about the product through " Ask Seller a Question " Thank YouVisit Again.