The item 100% brand new.high quality.Visit our store for more items -- http://stores.ebay.com/DG-Pashmina-U-S-A-Corp-Store_BraceletsABOUT US :* We are authorized dealer by law of D&G GIFT INC,D&G GIFT INC ("D&G") which is a business corporation, organized pursuant to the laws of the State of New York.* We are authorized by D&G GIFT INC to use D&G GIFT INC's photos.We have over 30 years of sales experience,providing buyers the most popular fashion items and selected latest items.Great value for money.Our regular customers are constantly increasing. PAYMENT :* We accept buyers paying credit,debit and gift cards,Apple Pay,Google Pay,PayPal and PayPal credit cards.SHIPPING :*The package will by USPS be shipped within 24 hours of the order,You must ensure that any errors or undeliverable addresses are corrected before you check out.You can view the tracking number in the delivery status by purchase history.We will resend or refund for missed delivery or are returned to us because of an insufficient address after we must get the item.RETURN :* if you are 100% unsatisfied with your purchase,You can return or exchange the item within 30 days of receiving the item,All returned merchandise must be in original condition. * If you have a printer,View your purchase history to click "return to this item",and then click select the reason,then click Request a return.The case with a free shipping labels,Once we receive the item,we will refund the full amount to your original payment account or exchange the another item. FEEDBACK :Thanks for leave us a positive feedback. CONTACT US :*We will regularly check eBay message for you have questions regarding our products or your order.To ensure that all questions are reply,Usually business days within 24 hours or less. * Visit our store for more items -- http://stores.ebay.com/DG-Pashmina-U-S-A-Corp-Store_D-G-Pashminas-Scarf