This Brand New Franco Chain is 100% GENUINE REAL 10K YELLOW GOLD and has been professionally tested and stamped 10K. This chain is NOT PLATED, NOT FILLED. The chain fastens with a 10K Yellow Gold Lobster Clasp that is very strong and easy to use. Franco Chains are especially known for their classic style, shine, and strength. This high quality chain will not tarnish or discolor as it is Pure 10K Gold and MADE IN ITALY. Home About Shipping Returns FAQ Contact Store Navigation ... 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Style Number Country of OriginItaly Product Description This Brand New Franco Chain is 100% GUARANTEED 10K YELLOW GOLD and has been professionally tested and Stamped 10K. We guarantee the purity of the gold to be 10K, and the full gram weight of this chain to be Solid 10K Gold. The chain is NOT OVERLAYED, NOT PLATED, NOT FILLED. The chain fastens with a 10K Yellow Gold Lobster Clasp that is very strong and easy to use. Franco Chains are especially known for their classic style, shine, and strength. This high quality chain will not tarnish, discolor, or fade as it is Pure 10K Gold and MADE IN ITALY. Return Policy 30 Day Returns The following conditions apply for a full refund: Returned items must be in the original condition, not worn or altered and should be returned with all original boxes, tags, and documents. The Security Tag found on some of our items has to be intact. Abuse of our return policy will not be tolerated. As such, we reserve the right to refuse full refund for excessive returns by a customer. Shipping and insurance cost are non-refundable. Customized orders are non-refundable. Return Instructions You will need to open a return request through eBay in order to initiate a return. Refunds are within 1-2 business days from the date we receive them. We do charge a restocking fee for any noticeably damaged, used, or missing items. Exchanges We understand that purchasing jewelry online can be difficult- especially since you are unable to feel or try it in person- maybe you thought the item was wider, or longer, or heavier. If you would like to exchange/upgrade for a different item or size, simply message us via eBay or open a replacement request through eBay. Exchanges are free: they are not subject to any restocking fee or return shipping fee. Shipping Terms Our orders ship usually within 1 business day of when the payment clears. A signature is be required upon delivery for orders over $750. If you would like to cancel the order after placing it, please contact us immediately. Orders that are being shipped to countries outside of the U.S. may be subject to the destination country's policies on international orders. Buyer pays duties, taxes, and customs clearance fees. Customizations Customized Sizing If you would like to place a custom order or sizing request, please kindly contact us. Sizing typically takes 1-3 business days. We recommending contacting us prior to placing the order so we can provide instructions and a quote. Custom orders are final, and non-refundable. Payment Terms Layaway: We can customize a layaway program on a case by case basis. Kindly message us here and we will be happy to assist. About Us History A family-owned and operated business, Nuragold was founded 15 years ago on a simple premise: shopping for quality jewelry shouldn't be difficult or expensive. We work hard to simplify the buying process, empower and educate our customers and, ultimately help them make a purchase they will cherish for a lifetime. Quality. Enduring value. Respect for our customers. At Nuragold, we've built our company on these principles. Reputation We are honored to be listed as one of the most experienced and highest rated sellers on eBay since 2006, as you can see with our 99.9% positive feedback rating with over 200,000 sales! You can buy with confidence knowing you are buying real, quality gold with unparalleled customer service. Contact Us You can always message us here through eBay or at the number below. We typically respond to messages within 24 hours, and are available via phone from 10AM - 5:30PM Pacific Standard Time from Monday through Friday. Click here to message us directly! FAQ We are currently updating our FAQ Page, please remain posted! CONTACT US Monday to Friday 10AM - 5:30PM PST Copyright © 2017 Nuragold. 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