14k Gold Silver Plated Tennis Chain Choker ICED CZ Necklace with Cross Pendant Contact us We can be contacted at any time through eBay messages if you have any questions, comments, or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase. Payment We accept almost every type of payment. Shipping Shipping is FREE to all addresses other than APO/PO boxes in the lower 48 states. Our stock all ships from our Own warehouses. Shipped via USPS or UPS (depending on location and package weight) Unless stated otherwise, all orders will ship within 7 days of your payment being processed. Check our feedback to see the great reviews of FAST shipping we offer. We have many different shipping locations depending on the product you buy and the shipping location that you choose. We try to ship most items within 24 hours of payment Monday-Friday. Most orders are in transit for two days but some may take longer. If you have a specific time frame please contact us before you make the purchase. Return Policy We stand behind our products. Items can be returned for exchange or full refund within 30 days from the date you receive your merchandise. We are not responsible for any purchase after this 30-day period. Return shipping is the responsibility of the buyer unless the return is a result of our mistake. We will pay for shipping replacement back to you if an exchange is requested. If you have any questions please contact us through "Ask seller a question" link. We will respond within 1 business day or less. All returns must be done within 30 days of the date of purchase. Please note that we cannot give refunds after the 30-day limit has expired. When sending in a return, please note that it can take up to 7 business days for the return to be processed. We do our best to process as quickly as possible. Thank You for shopping with us. Store: KohinurHere